Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative specializing in social media. Join our dynamic team and help users from the Netherlands engage effectively with social media platforms!In this position, you will provide exceptional customer service to Dutch-speaking clients, assisting them with inquiries and issues related to social media functionality and user experience. Your expertise and friendly approach will be key in ensuring users have a positive engagement with the platform.This role offers an excellent opportunity to work for a leading company in the tech industry while surrounded by a vibrant team and a supportive culture. If you're passionate about social media and helping others, we invite you to apply!Responsibilities
Provide high-quality customer support in Dutch for social media-related inquiries
Troubleshoot and resolve user issues promptly
Guide customers in navigating platform features and functionalities
Document customer interactions and feedback accurately
Collaborate with technical teams to enhance user experience
Contribute to developing strategies for improving customer engagement
Requirements
Fluency in Dutch and English, both written and spoken
Prior experience in customer support, ideally in the social media or tech industry
Outstanding communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Familiarity with social media platforms and trends
Ability to work effectively in a challenging and fast-paced environment
Team-oriented with a strong customer service mindset
Willingness to learn and grow within the organization
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
