Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support representative for a leading online streaming service. If you have a passion for entertainment and love helping people, this role is tailored for you!In this position, you will assist Dutch-speaking customers with inquiries related to the online streaming platform, including account management, troubleshooting issues, and providing information about content offerings. Your exceptional communication skills and customer-centric approach will enhance the overall user experience.Join a dynamic and innovative team where your contributions will be welcomed and valued. Take part in the exciting entertainment industry while working in a collaborative environment that fosters growth and development!Responsibilities
Provide exceptional customer support in Dutch for streaming service inquiries
Troubleshoot technical issues related to streaming and accounts
Guide customers in navigating their accounts and the platform’s features
Document customer interactions and maintain accurate records
Collaborate with technical teams to resolve more complex issues
Stay updated on the latest content and trends within the streaming industry
Requirements
Fluency in Dutch and English, both written and spoken
Experience in customer support or a related field is preferred
Strong communication and interpersonal skills
Proficient problem-solving abilities with a keen attention to detail
A passion for the entertainment and streaming industry
Able to work effectively in a team-driven environment
Willingness to learn and adapt in a fast-paced atmosphere
Customer-focused mindset with a dedication to providing an excellent service
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
