Patrique Mercier Recruitment is pleased to present an exciting opportunity for a Dutch Speaking Customer Support representative for an innovative online travel agency. This role offers a unique chance to assist customers in creating memorable travel experiences while being part of a vibrant and dynamic team.In this position, you will provide exceptional support to Dutch-speaking clients, handling inquiries related to travel bookings, itineraries, and other travel-related services. Your strong communication skills and passion for travel will ensure that customers receive the best assistance possible.Join our client in their mission to provide seamless travel solutions while enjoying a collaborative work environment that values creativity and innovation. This role is perfect for anyone looking to help others explore the world!Responsibilities
Deliver outstanding customer support in Dutch for various travel inquiries
Assist customers with booking processes and modifications
Resolve any issues that arise during the travel planning process
Educate customers about travel policies, services, and promotions
Maintain detailed documentation of customer interactions and feedback
Collaborate with team members to enhance overall customer experience
Stay updated on industry trends and company offerings
Requirements
Fluency in Dutch and English, both written and spoken
Prior experience in customer support, ideally within the travel industry
Exceptional communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to thrive in a fast-paced, dynamic environment
Familiarity with online booking systems and travel software is a plus
Genuine passion for travel and customer service
Team-oriented with a proactive and positive attitude
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
