Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a German Speaking Gaming Community Support Agent! If you are a dedicated gamer fluent in German and passionate about helping others in the gaming community, we want to hear from you. This is your chance to join a vibrant team where you can make a significant impact by ensuring players have the best possible experience.In this role, you will interact directly with German-speaking players, providing assistance for their inquiries, resolving issues, and enhancing their overall gaming journey. Embrace the opportunity to turn your gaming passion into a rewarding career!Responsibilities
Provide high-quality customer support to German-speaking gamers.
Engage with the community through social media and forums to monitor discussions.
Assist users with questions related to games, accounts, and technical concerns.
Gather feedback from players and suggest improvements for a better community experience.
Coordinate with internal teams to ensure quick resolutions for player issues.
Stay updated on game developments, upcoming releases, and community trends.
Requirements
Fluency in German (native or near-native level) and proficient English skills.
A deep passion for gaming and a strong understanding of gaming cultures.
Experience in customer support or community management is highly preferred.
Excellent communication skills with a friendly and approachable attitude.
Ability to manage multiple tasks in a fast-paced environment.
Strong problem-solving skills with a focus on enhancing player satisfaction.
Familiarity with popular gaming platforms and communities is a plus.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
