Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Finnish Speaking Customer Support representative for a leading online streaming service! This role is perfect for those who are passionate about entertainment and enjoy helping others find the best viewing experiences.In this position, you will assist Finnish-speaking customers with inquiries related to streaming services, account management, and troubleshooting technical issues. Your expertise and customer-centric approach will be key in ensuring subscribers have a smooth and enjoyable experience.Join a vibrant and innovative team that values creativity and customer satisfaction. This is a fantastic opportunity to grow your career within a dynamic industry while contributing to the success of a popular streaming platform.Responsibilities
Provide high-quality customer support in Finnish for online streaming inquiries
Assist customers with account setup, payments, and subscription management
Troubleshoot technical issues and guide customers through resolutions
Document customer interactions and maintain accurate records
Educate customers about platform features and content recommendations
Collaborate with team members to enhance overall service quality
Requirements
Fluency in Finnish and English, both written and spoken
Experience in customer support or a related field is preferred
Strong communication and interpersonal skills
Proficient problem-solving skills with attention to detail
A genuine interest in the streaming industry and entertainment
Ability to work effectively in a fast-paced environment
Team-oriented with a proactive and positive attitude
Willingness to learn about the latest trends in streaming services
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
