Patrique Mercier Recruitment is thrilled to present an excellent opportunity for a German Speaking Corporate Customer Advisor! If you are dedicated to providing outstanding customer service and are fluent in German, we would love to meet you.As a German Speaking Corporate Customer Advisor, you will be a key resource for our corporate clients, providing them with assistance and support in their preferred language. Your role will primarily focus on managing inquiries, resolving issues, and ensuring a seamless experience for our customers.Join our passionate team and help elevate our customer service to new heights!Responsibilities
Provide exceptional customer service to corporate clients in German through various communication channels
Address inquiries regarding our products and services efficiently
Resolve client issues in a timely and professional manner
Maintain detailed records of customer interactions and requests
Collaborate with internal teams to enhance overall client satisfaction
Stay informed about company services, industry trends, and best practices in customer service
Requirements
Fluency in German and English, both written and spoken
Prior experience in corporate customer service or similar roles is preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities focused on customer satisfaction
Detail-oriented with strong organizational skills
Experience with customer relationship management (CRM) systems is a plus
Ability to work effectively in a collaborative team environment
Proactive and self-motivated with a strong work ethic
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
