Patrique Mercier Recruitment is excited to announce an opening for a Danish Speaking Customer Care Agent to join our dedicated team. This role is perfect for individuals who are fluent in Danish and are passionate about delivering exceptional customer service.As a Danish Speaking Customer Care Agent, you will be responsible for assisting Danish-speaking customers with their inquiries, providing thoughtful solutions, and ensuring a positive experience with our company. Your language skills and customer-centric attitude will be essential in building strong relationships with our clients.If you are ready to contribute to a dynamic team and make a positive impact in the lives of our customers, we would love to hear from you!Responsibilities
Manage customer inquiries via phone, email, and chat in Danish
Provide effective solutions and guidance to enhance customer satisfaction
Document customer interactions and maintain accurate records
Collaborate with colleagues to optimize service delivery
Stay informed about product offerings and company policies
Participate in ongoing training and team development activities
Requirements
Fluency in Danish and English, both written and spoken
Previous experience in customer service is a plus, but entry-level candidates are encouraged to apply
Strong communication and interpersonal skills
Ability to problem-solve and remain calm under pressure
Basic technical proficiency with digital communication tools
Ability to work independently and collaboratively as part of a team
Positive attitude and a willingness to learn and grow
Readiness to start work in a timely manner
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
