Patrique Mercier Recruitment is delighted to announce an opening for a Swedish Speaking Customer Care Agent. We are searching for enthusiastic individuals fluent in Swedish, ready to deliver exceptional customer service.As a Swedish Speaking Customer Care Agent, you will play a key role in supporting our Swedish-speaking customers by addressing inquiries, providing accurate information, and offering tailored solutions to enhance customer satisfaction. Your linguistic skills and dedication to customer care will help us build strong relationships with our clients.If you are passionate about helping others and eager to grow your career in a supportive environment, we encourage you to apply!Responsibilities
Handle customer inquiries through phone, email, and chat in Swedish
Provide effective solutions and support tailored to the needs of customers
Document customer interactions and maintain accurate records
Collaborate with team members to optimize service delivery
Stay updated on product knowledge and company policies
Engage in training sessions for ongoing professional development
Requirements
Fluency in Swedish and English, both written and spoken
Previous experience in customer service is an advantage, but entry-level candidates are welcome
Strong communication and interpersonal skills
Problem-solving abilities and a commitment to customer satisfaction
Basic technical proficiency with digital communication tools
Ability to work independently and collaboratively as part of a team
A positive attitude and eagerness to learn and grow
Availability to start work in a timely manner
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
