Patrique Mercier Recruitment is excited to announce a wonderful opportunity for a Swedish Speaking Customer Loyalty Advisor! If you are passionate about providing exceptional customer service and enjoy cultivating strong client relationships, this role is tailored for you.As a Swedish Speaking Customer Loyalty Advisor, you will be the key point of contact for our Swedish-speaking customers, ensuring they receive the support and assistance they deserve. Your responsibilities will include addressing inquiries, resolving issues, and promoting loyalty to our services.Join our dedicated team and make a positive impact on our customers' experiences!Responsibilities
Deliver outstanding customer support to Swedish clients through various communication channels
Effectively address customer inquiries and provide personalized solutions
Promote loyalty programs and initiatives to enhance customer engagement
Gather customer feedback to identify areas for improvement in service delivery
Collaborate with other departments to resolve customer issues efficiently
Maintain accurate records of customer interactions and transactions
Stay up-to-date with company products, services, and policies
Requirements
Fluency in Swedish and English, both written and spoken
Previous experience in customer service or customer loyalty roles is preferred
Strong communication and interpersonal skills
Excellent problem-solving capabilities with a customer-focused mindset
Detail-oriented with strong organizational skills
Comfortable using technology and familiar with CRM systems
A collaborative team player with a proactive attitude
Willingness to learn and thrive in a fast-paced environment
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
