Patrique Mercier Recruitment is excited to present an amazing opportunity for a Swedish Speaking Fashion Customer Support Agent to join our vibrant team! If you are passionate about fashion and have a knack for delivering exceptional customer service, this role is tailor-made for you!In this position, you will engage with our Swedish-speaking customers, providing them with top-quality assistance related to our stylish product offerings. Your expertise in fashion and your ability to understand customer needs will enable you to create a personalized shopping experience that fosters loyalty and satisfaction.Join us in blending your fashion knowledge with outstanding customer support in a fast-paced and fashionable environment.Responsibilities
Deliver excellent customer service to Swedish-speaking clients through phone, email, and chat
Assist customers with inquiries regarding products, orders, and returns
Provide personalized fashion recommendations based on customer preferences
Efficiently address and resolve customer concerns and issues
Maintain accurate records of customer interactions and feedback
Stay informed about the latest fashion trends and product knowledge
Collaborate with various teams to enhance customer satisfaction
Requirements
Fluency in Swedish and English, with excellent communication skills in both languages
Previous experience in customer service, particularly in the fashion or retail industry
Strong passion for fashion and current trends
Outstanding problem-solving skills and a customer-focused mindset
Ability to work effectively both independently and as part of a team
Familiarity with customer support software and tools is a plus
Positive attitude and enthusiasm for delivering high-quality service
Willingness to work flexible hours to meet customer needs
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
